Certification FAQs

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If you do not see your question listed or need further assistance, please call 877.776.2200 or email cert@bocusa.org.

 

Applying for Certification

What do I need in order to apply for certification?

What documentation is required to be submitted with my application?

Do I need to pay all fees for certification with my application, even if I’m not ready to sit for the exam?

How do I pay for my application?

What is the next step after I apply?

What eligibility requirements changed on January 1, 2013?

How can I obtain my patient care hours? 

 


Examination Information

How do I schedule my exam date?

What is the deadline to apply for an exam?

Where do I take the exams?

Where can I find instructions for the Video Practical Exam?

What is the exam schedule?

Where can I get study materials for the exam?

How much time do I have to complete all my exams?

How do I reapply for an exam if I did not pass?

If I do not pass the Clinical Simulation Exam but pass the Multiple Choice Exam (or vice versa), do I have to retake both parts?

How many times can I retake an exam?

When do I get my written exam results?

How do I get my Video Practical Exam results?

What happens if I don't pass the VPE?

What happens after I pass everything? 

 


Information for Certificants

How do I log in to my MyBOC account?

How do I change information on my account?

When should I renew my certification?

How do I pay for my renewal?

When will I get my renewal certificate?

What if I need an extension for my renewal payment?

How do I look for myself or others in the directory?

Why isn't my name in the directory?

How do I voluntarily relinquish my certification?

What if I haven’t paid my renewals in a long time? Can I get recertified with BOC again? 

 


Applying For Certification

What do I need in order to apply for certification?

Eligibility requirements for certification vary according to your certification area. Please check your program’s prerequisites for the education and work experience necessary.

What documentation am I required to submit with my application?

Documents proving that you have met your education and experience requirements must be submitted with your application, including your:

  • Transcript or certificate of completion for an approved education or residency program. 

Do I need to pay all fees for certification with my application, even if I’m not ready to sit for the exam?

While full payments are welcome, you are only required to submit the application fee when you apply for certification. Exam fees are due when you are ready to register for the exam(s). You will receive exam results only if you have paid the fees for your exams. 

How do I pay for my application?

Online, secure payment is the preferred method of payment. To pay online, go to MyBOC and click on "Apply for Certification". You can also fax us your credit card payment information or mail a check to BOC using our payment form

What is the next step after I apply?

You will receive a verification letter from our certification team by email or fax. We will also include instructions in that letter regarding how to complete your exam(s). 

What eligibility requirements changed on January 1, 2013?

The eligibility requirement changes applied only to new applicants for BOC’s Orthotist and Prosthetist certifications. Current BOC certificants are not affected. Applicants who have not fulfilled the 2012 requirements and submitted their applications by December 31, 2012 will not be “grandfathered in.”

As of January 1, 2013, an applicant for the BOC Orthotist or Prosthetist certification needs to have completed a CAAHEP-accredited O&P education program. Applicants may take their exams during the completion of an NCOPE-approved residency but will not receive their certificate until they've completed the residency.

Please visit the Orthotist and Prosthetist eligibility requirements pages for current prerequisites. 

How can I obtain my patient care hours? 

Orthotist and prosthetist candidates have to complete a residency at an NCOPE-approved site.

For all other certifications, suggestions for obtaining patient care requirements include:

 


Examination Information

How do I schedule my exam date?

Once you have received a confirmation email from AMP that you are ready to take an exam, you can call AMP to schedule the exam at 888.519.9901 or use the exam scheduling page. You must schedule with AMP at least four business days prior to your desired test date. 

What is the deadline to apply for an exam?

There isn't one! BOC has year-round testing, so you can submit your application as soon as you are ready to take the exam. 

Where do I take the exams?
Multiple Choice and Clinical Simulation Exams are given by AMP at designated H&R Block locations. A listing of test locations is located on their website. If you are unable to locate a testing center via the web, please call AMP at 913.895.4600 for the location nearest you. 

Where can I find instructions for the Video Practical Exam?

The Video Practical Exam (VPE) is only a requirement for those candidates seeking to become a BOC Orthotist or Prosthetist. Instructions for the BOC Orthotist VPE can be found here.  Instructions for the BOC Prosthetist VPE can be found here.  

What is the exam schedule?

You can sign up to take the Multiple Choice Exam and the Clinical Simulation Exam year round at the most convenient location for you.  

Where can I get study materials for the exam?

Visit the BOC exam preparation resources page for available study materials. 

How much time do I have to complete all my exams?

You have three years to pass the exams. 

How do I reapply for an exam if I did not pass?

If you do not pass any portion of the written exam, you are required to wait three months before signing up to retake the exam. You can then submit the Certification Retake Application. Payment for the exam you need to retake is due in our offices before you are able to retake the exam. 

If I do not pass the Clinical Simulation Exam but pass the Multiple Choice Exam (or vice versa), do I have to retake both parts?

You only need to retake the exam you did not pass. 

How many times can I retake an exam?

You can retake an exam a maximum of five times within the three-year period, although exam fees apply every time you retake an exam. 

When do I get my written exam results?

BOC offers instant scoring for all computer-based exams. Once you complete your exam, you will receive your results immediately. (BOC does not yet offer instant scoring for candidates in Canada or Puerto Rico. If you take the exam in either of these locations, your written exam results will be sent to you by mail 48 hours after you have finished the exam.)   

How do I get my Video Practical Exam results?

BOC sends Video Practical Exams (VPEs) to members of our video review team. At least two members of our review team will score your VPE, and the results are returned to BOC within six to eight weeks. We will then mail you your VPE results, provided you have paid your exam fees in full.  

What happens if I don't pass the Video Practical Exam (VPE)? 

You can resubmit another VPE, only re-filming the portions of the tasks you did not pass. For more details, please see the VPE  Resubmission Policy.   

What happens after I pass everything?

BOC will verify you in our system, and you will receive a professional number from us. You will also receive a certificate and a certification welcome packet from us within six to eight weeks.  


Information for Certificants

How do I log in to my MyBOC account?

Go to MyBOC. Your login is the unique certificate number found in the lower right portion of your BOC certificate.  Your initial password will be the last six digits of your social security number.  After you log in you will be prompted to select a new password for future use. It will then prompt you to enter your old password, which is the last six digits of your social security number. If you cannot locate your login number or if we may be of further assistance, please contact us by email at info@bocusa.org or call 877.776.2200 or 410.581.6222, Monday through Friday, 8:30 AM – 5:00 PM ET. 

How do I change information on my account?

You can change any information quickly and easily by logging into your online profile. If you would like BOC to change your information, please send an email, fax, or letter requesting the change. If it is a change of name, you must also send proper documentation. We cannot change addresses or names over the phone. 

When should I renew my certification?

You should renew with us every year by December 31, which is when your current certificate expires. 

How do I pay for my renewal?

You can pay online by logging in to your account. You can also fax or email us your credit card payment information or mail a check by using the BOC payment form. Please send fax payments to 410.581.6228 or mail payments to BOC International, 10451 Mill Run Circle, Suite 200, Owings Mills, Maryland 21117. We will send a reminder that includes your renewal fee, which is also posted online on our certification fee schedule

When will I get my renewal certificate?

You will receive your certificate approximately four weeks after your payment is processed. 

What if I need an extension for my renewal payment?

If you need an extension, please request one in writing. If payments are necessary, you will be labeled as an active certificant in our system with your first payment. However, you will not receive a renewed certificate until the final payment is received. 

How do I look for myself or others in the directory?

Type in the last name of the person you are searching for and ONLY choose the state. 

Why is my name not in the directory?

You may have chosen to be excluded from the directory when you applied or paid for your renewal. You can change your preferences when you log in to MyBOC. However, if you become suspended due to not paying renewal fees or meeting continuing education requirements, you will be removed from the directory until you return to good standing. 

How do I voluntarily relinquish my certification?

Fill out our Voluntary Relinquishment form. Once we have received it, you will be listed as “Inactive” in our system. If you choose to relinquish your certification, you will have one year to change your mind, and we will require a $100 reactivation fee. If you decide to return to “active” status after one year of being marked as “inactive,” you will need to sit for the exam. 

What if I haven’t paid my renewals in a long time? Can I get recertified with BOC again?

If it has been fewer than three years, you may contact us with your request to be recertified. It will be necessary for you to pay all back renewal payments, as well as a $100 reinstatement fee. If it has been more than three years, your certification has been revoked. To return to active certified status, a revoked certificant must reapply for certification and satisfy the requirements for reapplication, including a reinstatement fee of $100 and retaking all required exams.


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