Executive Staff Bios

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Claudia ZachariasClaudia Zacharias

President & CEO

Claudia Zacharias, MBA, CAE, joined the Board of Certification/Accreditation (BOC) as President & CEO in August 2009. Her first priority was to establish clear pathways for BOC’s continual growth and success, and to develop relationships with key contacts in the DME and O&P fields. Claudia brings more than 20 years of non-profit management experience to the position, most recently at the American Nurses Credentialing Center (ANCC), the world's largest and most prestigious board-credentialing organization for the field of nursing.

During her four years with ANCC, Claudia led the development of a $25 million annual operating budget and rolling three-year capital budget. She also developed business plans, led a “re-branding" initiative, and oversaw the marketing and customer service departments. Before accepting the ANCC position, Claudia served as vice president of operations for Leadership Maryland, a highly respected non-profit that delivers statewide two-day educational programs to senior executives from diverse fields. Her background also includes six years as director of membership and communications with the U.S. Naval Institute.

In 2008, Claudia earned the American Society of Association Executives' highest designation, Certified Association Executive (CAE), which is awarded to individuals who have achieved significant results in the association industry. She earned her bachelor’s degree from Hood College and her MBA from Mt. St. Mary’s University. 

 

Wendy MillerWendy Miller

Chief Credentialing Officer

Wendy Miller, BOCO, LO, CDME, ensures excellent customer service and high-quality work processes for BOC’s certification and accreditation departments and leads the direction, strategy, policies, and daily operations of BOC's credentialing programs. She also works closely with the Program Integrity group at the Centers for Medicare/Medicaid Services (CMS), communicating frequently with CMS leaders regarding accreditation standards.

As a certified BOC Orthotist, Wendy brings a practitioner perspective to this role. She is an acknowledged expert in the field of DMEPOS accreditation, and is a sought-after speaker at events, such as the annual conferences for Essentially Women, Medtrade, AOPA, and PFA.

Wendy has over 20 years of experience in the DME and O&P fields. Prior to joining the BOC staff, she served on the BOC Board of Directors for six years, where she played key roles in the development of the orthotic fitter (COF) and mastectomy fitter (CMF) certifications. Wendy spent 16 years in the DMEPOS field and has been a BOC Orthotist since 1994.

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