General FAQs

Go to MyBOC.

Accreditation: Your login is the professional number on your BOC certificate that begins with an “S.”

Your initial password is the last seven (7) digits of your tax ID number.

Certification: Your login is the professional number on your BOC certificate that begins with a “C.”

Your initial password is the last seven (7) digits of your social security number.

After logging in for the first time, you’ll be prompted to set a new password. If you need assistance, please contact us or call 410.581.6222.

The fastest and most secure method to submit payments to BOC is by logging in to MyBOC. To update your account simply log in, make your edits, and save.

Accreditation FAQs

Follow the steps outlined on the Apply for Accreditation page. It typically takes between 60 to 90 days to become accredited. The BOC Accreditation team can help determine the most efficient path forward and provide pricing information.

The BOC team developed the Process of Accreditation video to help explain in detail what to expect.

A site surveyor – a contracted professional who assesses compliance of your business with required rules and regulations – will inspect your business location(s), required manuals, patient charts, and financial documents. During or following the survey, the surveyor may interview staff (W2 and independent contractors), beneficiaries and patients, and contracted entities. Please note that CMS DMEPOS Supplier Standard #8 specifies that the stated open hours must be accurate, and the owner or someone with accountability and authority must be available during open hours. Please be aware that if the supplier is not open, the surveyor will leave a note and the supplier will be charged a return visit fee to reschedule. Additionally, you must have a minimum of five patient files ready to be audited by the surveyor.

BOC will notify you and explain any required action items. You will have 30 days to submit satisfactory proof of correction(s) to BOC. In some cases, an additional onsite visit may be required to verify that corrections have been made.

To bill Medicare, you must obtain a Provider Transaction Number (PTAN). After earning accreditation, apply for a PTAN by submitting a Medicare Enrollment Application (CMS Form 855S), and a copy of your accreditation certificate to the National Supplier Clearinghouse (NSC). BOC submits a weekly report to Medicare listing the suppliers achieving accreditation, but BOC cannot influence how quickly NSC issues your PTAN.

CMS requires reaccreditation every three years. BOC will contact you about your reaccreditation several months prior to expiration.

BOC-accredited orthotic and prosthetic facilities are eligible to serve as NCOPE-accredited residency sites, assuming they meet all requirements established by NCOPE. For more information on becoming an NCOPE residency site, please visit NCOPE’s website.

  • You need to apply for a new accreditation for that site and obtain a separate PTAN number if you will be caring for patients or providing DMEPOS products to patients at the new location.
  • You do not need a separate accreditation and PTAN number if you will not be serving patients in any way (e.g. the location is used for administration, manufacturing, or storage only).

In both cases, please notify BOC of the new location.

Certification FAQs

Please submit documents demonstrating that you have met your education requirements with your application. For Orthotic Fitter and Mastectomy Fitter applications, include your certificate of completion for an approved education program completed within the last five years.

  • Volunteer at your local hospital or clinic
  • Contact facilities in your area and ask about opportunities to learn
  • Ask a certified professional to come to your facility so you can observe and learn from him/her, you can find some options via the BOC Certificant Directory.

No. You only pay the application fee when you apply. Exam fees are due when you’re ready to register for the exam(s). Contact us for more details.

You’ll receive a confirmation from BOC’s certification team by email or fax. BOC will include instructions for taking your exam.

BOC’s testing provider, PSI Services, offers exams in-person at a test location or online from your computer with a live, remote proctor. Live remote proctored exams can be taken at any time, any day that there is availability on the online scheduling portal. Some in-person locations also offer exams on Saturdays.  Choose your testing location from the list on the PSI website. Please schedule with PSI at least three business days prior to your desired test date.

BOC offers year-round testing, so you can submit your application as soon as you are ready to take the exam. Once you submit your application for certification, you have three years to pass the exam.

Orthotic Fitter and Mastectomy Fitter candidates have 2 1/2 hours to finish the exam.

DME Specialist candidates have 2 hours to finish the exam.

You will receive your results immediately after taking your exam. (Note: BOC does not yet offer instant scoring for candidates in Canada or Puerto Rico. For candidates in either of these locations, written exam results will be sent by mail within two to three weeks after completing the exam.)

You may retake your exam after waiting 90 days. After 90 days, submit the Examination Payment Form with your retesting fee. You can retake an exam a maximum of five times within the three-year period; exam fees apply every time you retake an exam.

You will receive a professional number, certificate, and a welcome packet from BOC within four to six weeks. You can also obtain a certificate within hours through MyBOC.

You should renew with BOC every year by December 31. BOC will contact you to remind you when it is time to renew.

Visit the directory map and search by credential, individual name, company name, or by state or province. BOC does not offer a search option for businesses at this time. If you opted to be excluded from the directory but now want to be added, change your preference through your MyBOC account.

Complete the Voluntary Relinquishment Form and send it to BOC. You will have one year to change your mind, and BOC will require a $100 reactivation fee. If you decide to return to active status after one year of being inactive, you will need to contact BOC.

You can request to be recertified if it has been less than three years since you last paid. You will need to provide all back-renewal payments and a $100 reinstatement fee. If more than three years have passed, your certification has been revoked. To recertify, you will need to reapply for certification, retake and pass the exam, and pay a reinstatement fee of $100.

Continuing Education FAQs

CEU requirements run on a five-year cycle. The current cycle runs from January 1, 2020 to December 31, 2024 If you were certified as of December 31, 2014, the following credit amounts are required to be completed and verified by the end of the current CE cycle:

CEU Requirements by Certification and Category

The chart below provides total CEU requirements by certification and per category. For more information on requirements for maintaining your certification status, consult the BOC Recertification Policy Guidelines.

Certification Minimum Total Minimum Scientific Maximum Business Carry-over Allowance*
BOCO® 75 60 15 15
BOCP® 75 60 15 15
BOCPD™ 55 44 11 11
COF® 40 32 8 8
CMF® 10 8 2 2
CDME™ 10 8 2 2

*Certificants who earn more CEUs than they need may carry over a limited number of CEUs into the next cycle.

CEU Requirements Based on Your Certification Date

If you are certified at any point during the five-year cycle, your CE requirements vary from the above table. Please refer to the following requirements for practitioners certified during the current cycle:

Certification Before 2020 2020 2021 2022 2023 2024
BOCO® 75 60 45 30 15 n/a
BOCP® 75 60 45 30 15 n/a
BOCPD™ 55 44 33 22 11 n/a
COF® 40 32 24 16 8 n/a
CMF® 10 8 6 4 2 n/a
CDME™ 10 8 6 4 2 n/a

You can submit your CEUs online through MyBOC. Log in to your account, click on “Manage CEUs,” and press “Click here to add new CEUs.” Enter the course date, title, provider, category, and number of credits awarded, then click “Save.” BOC conducts random audits of CEU documentation, so you should retain records that verify completion of CEUs submitted online through the end of each five-year cycle. The current cycle ends December 31, 2024. If you cannot submit CEUs online, complete and submit the CE Submission Form.

To qualify for CEUs, the continuing education activity must be related to:

  • treatment methods, technologies, devices, or developments in your field
  • business or ethical issues for maintaining a professional practice
  • subjects relevant to providing service to patients

BOC accepts non-pre-approved CEUs for courses and events involving content within your field of practice. CEUs for non-pre-approved courses are subject to BOC review and approval.

Log in to MyBOC, then click on “Manage CEUs.” The CEU record will show you the CEUs you have earned in the current cycle, plus how many CEUs are needed to fulfill your CE Cycle requirements. You can also view your previous CEU records from older CE Cycles, if applicable. If you do not see all your earned CEUs reflected online, please submit the missing course or event documentation, including your course certificate and/or proof of attendance to BOC.

Scientific credit hours are related to the scientific, professional and/or technical aspects of your field. A minimum of 80% of your total CEUs are required to be Scientific credit hours.

Business credit hours are related to business management in your field. A maximum of 20% of your total CEUs can be Business credit hours.

BOC certificants with multiple certifications must meet the CEU requirements for the certification with the highest total. For example, an individual who is certified as an orthotist and a mastectomy fitter must meet the CEU requirements for an orthotist, which is 75 CEUs over a five-year cycle.

Licensure FAQs

O&P licensure sets professionals apart from general providers. The American Academy of Orthotists and Prosthetists (AAOP) asserts that state licensure is the benchmark for improving consumer protection through the establishment of minimum standards of education and experience required of practitioners providing O&P patient care. To ensure quality care, states test O&P practitioners’ competence in their profession and determine who is best qualified to practice in their state. To learn your state’s licensure requirements, access the DMEPOS State Licensure Directory and choose your state. Select your product/service and review the details that appear.  View the current list of states with O&P licensure here.

In some states with O&P licensure, there have been unintended consequences that have adversely affected the level of, and access to, care. For instance, a highly qualified and experienced practitioner desiring to relocate to a licensure state could be unable to obtain a license due to the expiration of the provision for grandfathering. The BOC Model Licensure Bill was created as a framework for implementing O&P licensure in order to help prevent these unintended consequences.

BOC is monitoring the progress of state developments regarding licensure, and we work to actively participate in the discussions. However, the most powerful and knowledgeable advocate for beneficial licensure are your patients and you, the resident, practitioner, and business owner. You can become involved in your state to make sure patients statewide receive the highest quality care by joining your state’s O&P association and informing BOC of any legislation introduced that might impact the profession.