The Board of Certification/Accreditation (BOC), founded in 1984, is an independent, not-for-profit agency dedicated to meeting the demands for quality patient care by offering highly valued credentials for professionals and suppliers of comprehensive orthotic and prosthetic (O&P) care and durable medical equipment (DME) services.
Certification programs for six professional areas: orthotists, prosthetists, pedorthists, orthotic fitters, mastectomy fitters and DME specialists.
Facility accreditation for O&P practitioners, as well as suppliers of durable medical equipment (DME), pharmacies and chiropractors offering DME and related supplies, respiratory therapy and related supplies, and other facility/practice specialties.
BOC has National Commission for Certifying Agencies (NCCA) accreditation for all of its O&P certification programs. The Centers for Medicare and Medicaid Services (CMS) recognize BOC as one of ten deemed accrediting organizations for DMEPOS suppliers, and facilities can earn accreditation for all CMS billing categories. Many other third-party payers recognize BOC Facility Accreditation as an independent demonstration of commitment to patient care and sound business practices.
BOC's customer service is nationally recognized. BOC received three consecutive Stevie Awards in Sales & Customer Service, along with Delta Air Lines, Marriott Intl, Inc., John Hancock Financial Services, and others. The Stevie Awards for Sales & Customer Service are the world’s top sales, contact center, and customer service awards.
BOC was founded in 1984 as a certification program advocating rigorous professional experience and geared to working O&P professionals seeking to enhance or advance their careers. In the early 1990s, BOC introduced another credential, facility accreditation, to help facilities independently prove their competency in patient care and sound business practices.
On January 1, 2013, BOC fulfilled the requirements of what has come to be known as “The Historic Agreement.” Signed in 2008 by the leaders of five of the national organizations representing the clinical, business, and quality improvement aspects of the Orthotic and Prosthetic (O&P) professions, the agreement was the result of discussions to forge a consensus regarding the minimum standards necessary for education and training of providers of custom orthotics and prosthetics.
BOC credentials celebrate and recognize the competence, professionalism and safe practice environments of BOC-certified professionals and BOC-accredited facilities.
BOC is governed by an active Board of Directors responsible for developing BOC’s vision, mission, and goals and maintaining the organization’s integrity and stature.
BOC's Board selects its own executive officers, who serve one-year terms. Each member of the Board understands the importance of the ongoing role that BOC practitioners and facilities play in patients’ lives.
BOC assures patients, physicians, professional organizations, the public-at-large, and government agencies and representatives, of the competence, professionalism and safe practice environments of BOC-certified professionals and/or BOC-accredited facilities.
The Board of Directors developed four organizational values to define BOC's guiding principles. These values are: